Privacy Policy
Last updated: August 6, 2026
1. Information We Collect
When you use Listframe, we may collect:
- Contact information you provide, such as your name, email address, and phone number
- Listing details you submit through our intake form, including property information, photos, and related content
- Payment information, processed securely through our third-party payment processor, Stripe. We do not store your full payment card details on our own servers.
- Usage data, such as pages visited, time on site, and general interaction data, collected through analytics tools such as Google Analytics (GA4)
2. How We Use Your Information
We use the information we collect to:
- Process your order and produce your video
- Communicate with you about your order, account, or support requests
- Improve our website and services
- Send you service-related updates (we do not send marketing email without your consent)
3. How Information Is Disclosed
We do not sell your personal information. We may share information with:
- Stripe, to process payments securely
- Service providers who help us operate our business (such as hosting or analytics providers), who are only permitted to use your information to provide services to us
- Legal authorities, if required by law or to protect our rights
4. Method of Disclosure
Information is shared electronically through secure, encrypted connections with the third parties listed above, only as needed to provide our services.
5. Data Security
We take reasonable technical and organizational measures to protect your information, including encrypted data transmission (HTTPS) and limiting access to personal information to what is necessary to operate our business. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Your Choices
You may contact us at sam@trylistframe.com to ask what information we hold about you, request corrections, or request deletion, subject to any legal or contractual obligations we may have to retain certain records.
7. Changes to This Policy
We may update this policy from time to time. The "Last updated" date above reflects the most recent version.
8. Contact Us
Questions about this policy can be sent to sam@trylistframe.com